FAQ

What methods of payment do you accept?
A: We accept most major credit cards including Visa & Mastercard.

What do I do if I have problems with my order?
A: If you have problems with your order please contact us  first thing. Then we can help you get your questions and concerns resolved quickly.

Is your site secure?
A: Yes. Motorizedscootersite.com is hosted on secure servers and the checkout process is encrypted for your protection.

What if I'm looking for an item that you don't currently carry?
A: Due to our ever expanding motorized scooter line, an item we carry may not yet be featured. If you can't find the motor scooter you are looking for please contact us with the product name and description and we will do what we can to help. 
 

I had a problem at checkout. How do I know you received my order?
A: You'll receive e-mail confirmation immediately after your order has been placed. If you don't receive e-mail confirmation within one hour, please contact motorizedscootersite.com customer service by clicking here.

How can I get in touch with you if I have a question?
A: Please see the contact us page for information on getting a hold of us.

At MotorizedScooterSite.com we are dedicated to our customers and are prepared to provide you with responsive service to any inquiry or order that you send in. Customer satisfaction is of the utmost importance to us here at our motor scooter store, so please contact us with any requests or other concerns and we promise to respond promptly. We encourage you to send in customer feedback about your experience with our products. We believe in the motorized scooters we sell, and stand behind our products.